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Medical Assistance Programs and Services
(443) 523-1740
Programa de Asistencia Médica
Ombudsman & Administrative Care Medical Assistance Transportation
Provides transportation to clients for medical appointments with current coverage through Medicaid. Medicaid Transportation services must be provided to recipients who have no other means of transportation resources available for their use. Inquiry of the recipient must include, but is not limited to, the following:
- Whether the recipient or a family member in the recipient's household owns a vehicle.
- Availability of other relatives' or friends' vehicles.
- Availability of a volunteer using a privately owned or public or private agency vehicle.
- Transportation services provided free by any other city, county, or state agency program.
- Methods by which recipient previously reached medical services or currently reaches non-medical services (such as grocery store, drug store and shopping).
- Whether the recipient can walk to the medical service.
- Whether public bus transportation operates between the recipient's home and the medical service.
Staff should screen all requests for transportation services by asking the recipient questions such as:
- Do you or a family member have a car?
- How do you get to the grocery store?
- Can you walk to the medical appointment?
- How far do you live from a bus line?
- Transport services are currently provided by Shore Transit . To schedule services call (443) 260-2300.
Personal Care For Medical Assistance Recipients
(443) 523-1800Medical Assistance recipients in need of personal care in their homes may be eligible for help. Eligible recipients need to be under the care of a physician for a chronic illness, medical condition or disability.
Services provided can include dressing, bathing, meal preparation and other activities of daily living. If you are interested in more information about this program please contact us at the number listed above.